Shipping policy
Omnagarbykim – Shipping & Delivery Policy
Thank you for choosing Omnagarbykim. We are committed to providing a smooth shopping experience with reliable and efficient shipping services.
Below you’ll find important information about our shipping process, delivery timelines, and order tracking.
1. Order Processing
All orders are processed within 2–5 business days after payment confirmation.
Please note:
- Orders are not processed on weekends or public holidays
- During peak seasons, processing times may be slightly extended
2. Delivery Timeframe
- Estimated delivery time: 7–14 business days
Delivery time is calculated from the date your order is shipped, not from the date of purchase.
Custom or personalized orders require an additional 3–5 business days for processing.
Delivery times may vary due to:
- Customs clearance
- Local postal service delays
- Public holidays
- Weather conditions
- Other unforeseen circumstances
3. Shipping Rates
We offer competitive and transparent shipping rates.
Shipping costs are calculated based on:
- Delivery destination
- Weight of items in your cart
You will see the exact shipping cost at checkout before completing your purchase.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email containing:
- Your tracking number
- A tracking link
You can use this information to monitor your package during transit.
If you do not receive tracking information within the processing period, please contact us:
📩 Support@Omnagarbykim
5. International Shipping
Omnagarbykim proudly ships internationally.
Please note:
- International deliveries may take longer than domestic shipments
- Customs duties, import taxes, or local fees (if applicable) are the responsibility of the customer
- We are not responsible for delays caused by customs procedures
6. Order Confirmation
After placing your order successfully, you will receive an order confirmation email.
Please review the details carefully. If you notice any errors (name, address, phone number), contact us immediately.
We are not responsible for delivery issues caused by incorrect information provided at checkout.
7. Returned Packages
Returned packages are marked with the reason by the shipping carrier. Packages may be returned to sender if:
- The address does not exist or is incorrect
- The address is incomplete
- The recipient has moved without forwarding address
- The package is refused by the recipient
- The package is not picked up from the post office
- Delivery attempt failed and item was not collected
- Customs duty/tax was not paid
Omnagarbykim is not responsible for returned packages due to the reasons listed above.
If a package is returned to us for these reasons:
- Reshipping costs will be the customer’s responsibility
- Refunds (if approved) will exclude shipping fees
At Omnagarbykim, we appreciate your trust and strive to ensure every order arrives safely and efficiently.
If you have any questions regarding shipping, please contact:
📩 Support@Omnagarbykim